Privacy policy

Last updated: May 25, 2026

This Privacy Policy describes how NoctisOptic (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from noctisoptic.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. WHAT PERSONAL INFORMATION WE COLLECT

We collect personal information about you from a variety of sources, as described below. The specific information we collect depends on how you interact with our Site.

  • Information You Provide Directly to Us:

    • Contact details: Including your name, shipping address, billing address, email address, and phone number.

    • Order information: Including your shopping history, items purchased, and payment information (processed securely through our payment gateways).

    • Customer support information: Information you choose to include in communications with us, such as when sending a message through our "Contact" page.

    • [Important for Night Vision Gear] Compliance & Verification Information: To comply with international export control regulations, trade restrictions, and to prevent high-value fraudulent transactions, we may request additional verification data, such as a copy of a government-issued ID or an End-User Declaration, where legally required or necessary for risk assessment.

  • Information We Collect Automatically:

    • Device & Usage Data: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and information about how you interact with the Site (e.g., pages viewed, links clicked, and shopping cart activity) through cookies and similar technologies.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide you with our products and services, to fulfill our contractual obligations, and to ensure the security and compliance of our business. Specifically, we use your data to:

  • Provide Products and Services: To process your payment, arrange for shipping, provide you with invoices and/or order confirmations, and handle any returns or warranty claims for your night vision equipment.

  • Customer Support: To respond to your inquiries, guide you on product specifications, and provide after-sales technical support.

  • Risk and Fraud Prevention: To screen orders for potential risk or fraud, which is critical due to the high-value nature of specialized optical gear.

  • Marketing and Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you, subject to your preferences and local laws.

  • Legal & Export Compliance: To ensure compliance with all applicable export administration regulations, trade sanctions, and domestic laws governing the sale of tactical and night vision equipment.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell your personal information. We share your personal information with trusted third parties to help us use your personal information, as described above:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).

  • Service Providers: We share data with third parties who perform services on our behalf, such as payment processors (e.g., PayPal, Stripe) and shipping/logistics companies (e.g., FedEx, UPS, DHL) to deliver your gear.

  • Legal and Regulatory Authorities: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights, particularly concerning international export control compliance.

4. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses Cookies to improve your browsing experience, remember your cart, and analyze website traffic. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

5. YOUR RIGHTS AND CHOICES

Depending on where you live (such as the European Union under GDPR, or California under CCPA/CPRA), you may have certain rights regarding your personal information, including:

  • Right to Access / Know: The right to request access to the personal data we hold about you.

  • Right to Erasure / Delete: The right to request that we delete your personal information, subject to certain exceptions (such as legal record-keeping or warranty tracking requirements).

  • Right to Correct: The right to request that we correct inaccurate personal information.

  • Right to Opt-Out of Marketing: You can opt-out of our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us using the information provided below.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please note that certain data must be retained to maintain product warranties, service history, and to comply with statutory legal and financial regulations.

7. MINORS

Our Site and products are not intended for individuals under the age of 18. We do not intentionally or knowingly collect personal information from children or minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your data rights, please contact us by email or by mail using the details provided below:

  • Email: social@noctisoptic.com

  • Mailing Address:Room 718, Block B, Zhantao Business Plaza, No. 367 Longhua Jianshe Road, Longping Community, Dalang Street, Longhua District, Shenzhen, Guangdong, 518000, China